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Patient Scheduler - Call Center
263 Farmington Avenue , Administrative Services Building Farmington, CT 06030 US
Job Description
THIS POSITION IS A TEMP TO POSSIBLE HIRE POSITION
Our client is seeking a Call Center Scheduler for a long term assignment. Position will include acting as a liaison between the public and clinical faculty, answering heavy call volume, scheduling appointments. Position is in a call center environment.
- Strong customer service skills needed
- Experience with heavy telephone call volume required.
- Previous experience in a healthcare setting
- EPIC experience preferred.
- Patient Scheduling or Patient Access is a bonus
The hours are Monday through 8:30 to 4:30.
The hourly pay is $19.00 to $20.50 Per Hour.
Work for Industry Experts!
INDH
Meet Your Recruiter
Erik Heller, CPC, CTS
Senior Vice President & COO
Erik J. Heller has over 20 years of experience in the Recruiting and Staffing industry and has been with J. Morrissey since 1994 holding various roles with increasing responsibility. He is nationally recognized as a Certified Personnel Consultant and Certified Temporary Specialist.
As the Chief Operating Officer and Senior Vice President, Erik is responsible for the operations of all J. Morrissey offices as well as running a successful Healthcare Practice. He has experience placing Healthcare professionals into a variety of environments including: hospitals, managed care organizations, physician practices, management service organizations, home care agencies, and long term care facilities. In addition, Erik has a comprehensive understanding of Healthcare Reimbursement, the Revenue Cycle, Case Management and Managed Care.
Erik is a founding member and Chairman of the American Staffing Association’s Connecticut Regional Council, formerly known as the Connecticut Staffing Association, and is a Past President of the Connecticut Association of Personnel Services. He served on the Board of Directors and Executive Committee from 1999 to 2012 holding various roles such as Treasurer, 1st and 2nd Vice President Chairs. Other association’s Erik has involvement in: the National Association of Personnel Services, American Staffing Association’s Healthcare Section, Quinnipiac University Alumni Association, the Connecticut Medical Group Management Association, the Connecticut Case Management Society, and is a former Board member for the SummerWind Performing Arts Center.
Erik attended Quinnipiac College where he received a Bachelor of Science Degree in Business Management with a concentration in Human Resources.