RN- Case Manager-Telephonic Outreach

Holyoke, MA | Direct Hire

Post Date: 07/02/2018 Job ID: 5691 Industry: Health Care Salary / Pay Rate : 82000

Telephonic Outreach Case Manager-- Coordination Care and avoid hospital readmission. 

Western Mass.

J Morrissey provides direct hire and consultative recruitment for our clients.
We strive on screening top quality candidates providing job seekers a pathway  to instant introductions to competitive organizations.

About this role: RN- Case Manager supports a high risk population with providing community resources, guidance and an  efforts to avoid re-admission to the ED.
Works collaboratively with a  Care Team, community resources, VNAs, shelters, provider outpatient group practices and several other resources available.

  • Conducts outreach calls to engage with assigned patient case load on follow up visits, educate, provide support and community resources.
  • Makes visits to patients home for observation and assessments approx 5 times a week.
  • Documents regularly with progress, communication and member activities that will help  reduce repeated ED visits.
  • Work within an outpatient /ambulatory environment with electronic medical records computer documentation.
  • Works closely with providers and collaborative staff of community and social workers to assist member with continuum of care. 
  • Collaborates with patient and Provider  to develop care plans, with particular focus on complex  disease management and social barriers.
  • Collaborate with community partners, such as VNA and home care agencies to recommend services.
  • Makes assessment on barriers, resources needed to help patient with medication, education, transportation, hygiene, social work referrals and promotes self-management skills.
  • Uses motivational interviewing to promote behavioral change;

  • Registered Nurse-State of Massachusetts
  • BSN Preferred, Associates acceptable with 5+ years nursing in community health based home care case management
  • 5 years clinical nursing experience with disease management and or behavioral  health population
  • Prior Case Management or Care Coordination with Medicaid population
  • Prior community health center or clinic setting or home care nursing experience



Fulltime- Office Setting: Salary with Excellent Health Benefits and PTO.

Location: Western Mass. (Agawam) Site of care coordination depends upon the program; Primary Care Practice/ Emergency Department/ or Physician Practice setting Home care.

Full time: office based (80%) on site visit (20%)

Schedule fulltime (40Hours) Monday-Friday (No Weekends)

No on call requirements 

Send Confidential resume to: Krisha Morander, Director Recruitment – Healthcare

Email: KrishaM@JMorrissey.com

Salary $82K.

Holyoke area.




Krisha Morander
Director, Healthcare & Healthcare IT

Krisha Morander, a Certified Personnel Consultant, (CPC),  has over 25 years of experience in the healthcare staffing industry. She also has corporate HR Recruitment, homecare, mental health and academia background to compliment her overall knowledge of hiring talent. Krisha has been continually recognized within our agency for achieving record-high placement activity.

She places all levels of healthcare professionals within a broad spectrum of healthcare organizations across Connecticut and Massachusetts including hospitals, managed care organizations, physician practices, pharmaceutical organizations, mental health, government facilities, and long term care and rehab facilities.

In addition to her passion for clinical recruitment, Krisha also compliments her searches in the area of Information Technology. The blend of Clinical Informatics, statistics and analysis are an integrated part of measuring outcomes and data to measure surveys and scores. Krisha continues to stay connected with this evolving and complex industry through her membership with the New England Chapter of Healthcare Information and Management Systems Society (HIMSS).

Krisha majored in marketing with a concentration in Human Resources. Krisha’s industry knowledge, communication skills and passion for recruiting make her an invaluable recruiter here at J. Morrissey.

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