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Collections Specialist
Job Description
Credit and Collections Specialist
Pay Range: $23–$25/hr
(Temporary – 3 to 6 Months)
Longmeadow, MA
Position Summary:
We are seeking a detail-oriented and proactive Credit and Collections Specialist to join the finance team on a temporary basis to cover a leave of absence. This role will support key accounts receivable functions and report directly to the CFO, with day-to-day oversight from the Accounts Receivable Specialist.
Qualifications:
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Minimum of 2 years of experience in collections or accounts receivable.
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Associate degree in Accounting, Finance, or a related field preferred.
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Strong communication and problem-solving skills.
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High attention to detail and ability to manage multiple tasks efficiently.
- Proficiency in Microsoft Office and accounting software.
- Professional Telephone Etiquette.
Responsibilities:
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Monitor accounts receivable and identify delinquent accounts.
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Contact customers regarding overdue balances and negotiate payment arrangements when needed.
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Maintain accurate records of customer communications and payments.
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Address and resolve billing inquiries and disputes.
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Support daily deposit tracking and reconciliation.
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Ensure AR aging reports are accurate and up to date.
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Set up and maintain customer profiles, verifying information such as tax ID, billing address, and terms.
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Review and correct invoice details, including credit terms.
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Generate and send monthly customer statements, applying finance charges when appropriate.
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Perform other finance-related tasks as assigned.
INDA