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Administrative Assistant
Job Description
Administrative Assistant
Glastonbury, CT (fully on-site)
Schedule: Monday–Friday, 8:00 a.m.–4:00 p.m.
Pay Range: $18–$22/hr, based on experience. Opportunity for raise upon permanent hire
We are seeking a professional, reliable Administrative Assistant to serve as the first point of contact for our office. This role is primarily focused on managing a high volume of inbound and outbound phone calls while also providing general administrative support. The ideal candidate has a professional phone presence, the ability to handle challenging callers with composure, and a willingness to assist with administrative tasks as needed.
Responsibilities:
- Serve as the primary receptionist, answering and monitoring incoming phone calls.
- Handle calls professionally, efficiently providing necessary information and concluding calls politely.
- Assist with status inquiries on older files via phone.
- Perform general office duties, including retrieving and organizing packages, opening files, digitizing documents, and maintaining office records.
- Support managers with administrative tasks as assigned.
- Maintain a professional demeanor when interacting with staff, clients, and external contacts.
- Bachelor’s degree plus one year of experience in an administrative role is preferred. Associate’s degree plus two years of experience, or high school diploma plus four years of administrative experience acceptable.
- Strong phone skills and professional communication style.
- Ability to remain calm and polite with upset callers.
- Comfortable making outbound calls and following up on pending items.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and general office equipment.
Meet Your Recruiter
Jake Anderson
Staffing Manager, Professional Services
Jake Anderson, the eldest of four siblings, hails from the charming town of Glastonbury, Connecticut, where he grew up in a bustling household of six, accompanied by two lively Boston Terriers. His journey through life has been marked by a combination of academic excellence, work ethic, and a deep passion for sports.
In 2021, Jake proudly earned his Bachelor of Science degree in Business-Human Resources, with a minor in Psychology, from Marist College in Poughkeepsie, New York. His dedication to academics was complemented by his commitment to hard work, as he spent summers during high school and college laboring at a local golf course, honing his skills and building valuable life experiences.
Jake's career took off in September 2021 when he embarked on a professional journey within the office support group. Here, he specializes in filling both temporary and permanent roles across a diverse range of fields, including administration, clerical work, human resources, accounting, and manufacturing. His innate ability to connect with people and find the perfect fit for each position has made him an invaluable asset in the world of staffing and recruitment.
Beyond his professional pursuits, Jake's heart beats for the Boston Red Sox, a testament to his unwavering loyalty to his team. He's not just a fan; he's a true "die-hard" Red Sox enthusiast who follows their every game and passionately supports them through thick and thin.
Jake's love for adventure and cultural exploration led him to study abroad in the enchanting city of Florence, Italy, for a semester. This experience broadened his horizons, allowing him to immerse himself in a rich tapestry of art, history, and cuisine.
Jake Anderson's story is one of dedication, academic achievement, and a deep-rooted passion for life's diverse experiences. As he continues to carve his path in the world of business and human resources, there's no doubt that his journey will be marked by success and unwavering enthusiasm for the pursuits that ignite his soul.