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Call Center Representative - Healthcare
263 Farmington Avenue Farmington, CT 06030 US
Job Description
Call Center - Dental Scheduling
$17.50 Hourly- Full Time – Farmington, CT
Full Job Description
New Opportunity in Farmington, CT! J. Morrissey & Co. is currently seeking experienced Call Center Medical Scheduler for our long-term client in Farmington, CT. This is a great opportunity! Candidates would be operating a tele-com system with a HEAVY call volume, may also schedule in person oral surgery follow up appointments occasionally. Must have experience in medical reception, call center experience a huge plus!
Key Functions/Responsibilities
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself.
- Schedule new and established patients for office visits and procedures.
- Provide patients with any needed paperwork to bring to their appointment.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Provide patients with support and guidance as needed
Skills and Knowledge
- Minimum 1 year of experience as a Medical Receptionist or Medical Call Center
- Experience Scheduling Patients for Office Visits and Procedures.
- EPIC pic Experience
- Excellent interpersonal, organizational, and customer service skills.
- Familiarity with electronic medical health care record systems.
- Ability to handle a fast-paced environment and prioritize tasks based on importance
Schedule & Location Information
- The position is 40 hours a week
- Monday-Friday 8:00 am – 5:00 pm
- Work Location: Farmington, CT
J. Morrissey & Company is the premier healthcare staffing service in Connecticut serving hundreds of medical providers across the state. Get the most out of your job search by partnering with J. Morrissey. Our recruiters have a combined 30+ years of healthcare knowledge and we strive to identify the best career matches for your experience!
INDH
Meet Your Recruiter
Katrina Lazerow
Senior Staffing Manager, Healthcare Staffing Services
Katrina Lazerow is a Staffing Manager with our Healthcare Staffing Services Group. Katrina primarily focuses on temporary and temporary-to-hire placements of Healthcare positions, both Clinical and Non-Clinical, across many environments.
Prior to joining J. Morrissey, Katrina specialized as a National & Strategic Accounts Manager in the manufacturing and logistics industry, where she excelled in high volume recruiting and client development.
Katrina is no stranger to the importance of providing clients with exceptional care and consideration. She prides herself on having the ability to be versatile and is dedicated to sourcing strong and qualified candidates. Katrina is a person who understands how staffing truly works and has the personal touch to match a great employee, with a great job, at a great company.