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Credit and Collections Specialist
Job Description
Newington, CT
$18–$25/hr (Depending on Experience)
Schedule: Full-time, on-site first shift with potential for flexible hours
J. Morrissey seeks a skilled Credit/Accounts Receivable professional with strong office, clerical, and data entry skills, as well as experience in accounts receivable, credit, and collections. Day-to-day responsibilities focus heavily on billing, payment posting, scanning, and handling billing inquiries.
Responsibilities
- Reconcile and post AR adjustments, including payments by cash, check, credit card, and EFT/ACH
- Contact customers regarding past due accounts and maintain accurate notes in the collection system
- Analyze customer account discrepancies and coordinate with the billing department for credit or rebill processing
- Scan and file credit documents, tax certificates, and customer tickets while managing OnBase error queues
- Answer inbound phone calls professionally and resolve customer billing questions
- Retrieve appropriate tax certificates from customers when necessary
- 3+ years of professional experince and at least two years in credit/collections or Accounts Receivable
- Previous experience in AR, credit, and collections, with solid office and clerical skills
- Detail-oriented with strong organizational abilities
- Proficiency in Microsoft Excel, Outlook, and Word; familiarity with accounting software is a plus
- Strong problem-solving skills and the ability to analyze and resolve discrepancies
- Must be willing to undergo drug and background screening
Meet Your Recruiter
Jake Anderson
Staffing Manager, Professional Services
Jake Anderson, the eldest of four siblings, hails from the charming town of Glastonbury, Connecticut, where he grew up in a bustling household of six, accompanied by two lively Boston Terriers. His journey through life has been marked by a combination of academic excellence, work ethic, and a deep passion for sports.
In 2021, Jake proudly earned his Bachelor of Science degree in Business-Human Resources, with a minor in Psychology, from Marist College in Poughkeepsie, New York. His dedication to academics was complemented by his commitment to hard work, as he spent summers during high school and college laboring at a local golf course, honing his skills and building valuable life experiences.
Jake's career took off in September 2021 when he embarked on a professional journey within the office support group. Here, he specializes in filling both temporary and permanent roles across a diverse range of fields, including administration, clerical work, human resources, accounting, and manufacturing. His innate ability to connect with people and find the perfect fit for each position has made him an invaluable asset in the world of staffing and recruitment.
Beyond his professional pursuits, Jake's heart beats for the Boston Red Sox, a testament to his unwavering loyalty to his team. He's not just a fan; he's a true "die-hard" Red Sox enthusiast who follows their every game and passionately supports them through thick and thin.
Jake's love for adventure and cultural exploration led him to study abroad in the enchanting city of Florence, Italy, for a semester. This experience broadened his horizons, allowing him to immerse himself in a rich tapestry of art, history, and cuisine.
Jake Anderson's story is one of dedication, academic achievement, and a deep-rooted passion for life's diverse experiences. As he continues to carve his path in the world of business and human resources, there's no doubt that his journey will be marked by success and unwavering enthusiasm for the pursuits that ignite his soul.