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Customer Service Medical Billing
Job Description
Location: Farmington, CT
Company: J. Morrissey
Position Type: Temporary-to-Hire
Schedule: Monday–Friday | 8:00 AM – 4:30/5:00 PM
Pay Rate: $21.00–$23.00/hour
Are you an experienced medical billing professional who thrives in a fast-paced, patient-focused environment? J. Morrissey is partnering with a busy specialty medical practice in Farmington, CT to identify a Medical Billing Administrator/Coordinator. This is an excellent opportunity for someone who enjoys problem-solving, delivering exceptional customer service, and helping patients navigate their medical billing questions.
Responsibilities
- Answer a high volume of inbound calls from patients regarding medical billing inquiries.
- Assist patients with questions related to past due balances, billing statements, and payment options.
- Review and explain Explanation of Benefits (EOBs) to help patients understand insurance processing and financial responsibility.
- Research patient accounts and resolve billing discrepancies.
- Communicate professionally and compassionately with patients while providing accurate information.
- Document all patient interactions thoroughly and maintain account records.
- Collaborate with internal billing and insurance teams to resolve outstanding issues.
- Maintain confidentiality and comply with HIPAA regulations.
- Previous medical billing experience is required.
- Strong understanding of Explanation of Benefits (EOBs), insurance payments, and patient financial responsibility.
- Comfortable working in a fast-paced environment with heavy inbound phone volume.
- Excellent communication, customer service, and problem-solving skills.
- Strong attention to detail and organizational abilities.
- Proficiency with medical billing systems and electronic medical records is a plus.
- Competitive pay of $21–$23/hour
- Monday–Friday schedule with evenings and weekends off
- Opportunity to join a well-established specialty medical practice
- Temp-to-hire opportunity with long-term career potential
- Supportive team environment with opportunities to grow
If you're an experienced medical billing professional who enjoys helping patients while working in a dynamic healthcare setting, we'd love to hear from you! Apply today through J. Morrissey and take the next step in your healthcare career.
Meet Your Recruiter
Ally Wachtel
Director, Healthcare Staffing Services
Ally Wachtel is a Director with our Healthcare Staffing Services group, and she has been with J. Morrissey since 2013. Ally focuses on temporary and temporary-to-hire positions. Some of the positions she recruits for are RN’s, LPN’s, Nurse Case Managers, Medical Assistants, Medical Coders, Medical Billers, Insurance Follow Up, Medical Secretaries, Medical Records, Patient Registration, Charge Entry, Payment Posting, Claims, Customer Service, and any other position, either clinical or non-clinical, in a healthcare or healthcare insurance environment.
Prior to joining J. Morrissey, Ally worked for over 20 years in the financial industry as a Life Insurance Underwriter holding an Assistant Vice President title. While there, she was responsible for a number of initiatives including various recruiting efforts across her department.