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Customer Service Rep- Industrial

Westfield, MA

Posted: 12/18/2018 Employment Type: Temp to Hire Industry: Office Support Job Number: 6238 Salary / Pay Rate : $14-16/hr

Customer Service Representative-- Industrial

Our client is a machine parts supply company, seeking a full time CSR.
  • Entering Quotes and Orders in SAP
  • Answering incoming Phone Calls
  • Making outbound calls to clients
  • Quote Follow Up

Qualifications:
  • Willing and able to show up and work 8am – 5pm 1 hour lunch 
  • Must be very detail orientated
  • 1-2 Years Customer Service doing order entry and answering calls
  • 1-2 years making outbound calls including cold calls to prospective clients

Derek Carroll
Branch Manager, Springfield Office

Derek Carroll has been working in healthcare staffing and recruiting for over 20 years, and has been with J.Morrissey since 2012. Prior to coming to J.Morrissey, Derek ran a private duty homecare company matching caregivers to families, and a staffing agency providing healthcare workers to a variety of settings such as long term care, hospitals, corrections, occupational health, behavioral health and more. 

As the Branch Manager for J.Morrissey’s Springfield office, Derek continues to staff clinical and non-clinical personnel in those types of healthcare settings, in addition to roles in insurance, finance, commercial and other industries. Derek is also responsible for the daily operations of the branch and its staff, as well as collaborating extensively with the other divisions.

Derek is active in the Pioneer Valley community with serving on the Business Advisory Council for the Mass Rehab Commission and the Allied Health Collaborative through the Regional Employment Board.  He also participates with several career services agencies, as well as social services agencies in the region such as Wayfinders and Viability Inc.

Derek received a Bachelor of Science degree in Liberal Arts from Northeastern University in Boston, with concentrations in Philosophy and Psychology.

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