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Customer Service Representative
Job Description
$18-19.00 Hourly
Full Time - 8:00 am – 4:30pm Monday -Friday
Farmington, CT
AMAZING Opportunity in Farmington, CT! J. Morrissey & Co. is currently seeking an experienced Healthcare Customer Service Representative for a beautiful and prestigious Specialty office. This is a patient focused environment, candidates with excellent customer service skills looking to grow their skills in a specialty environment are strongly encouraged to apply!
Key Functions/Responsibilities
- Acts as triage/receptionist for incoming patients and telephone calls
- Schedules patient appointments for clinics, surgery and diagnostic testing
- Sends out reminder cards/letters to cancel and reschedule appointments
- Works on special projects
- Prepares reports/correspondence
- Minimum 1 year of experience in a Medical Administration role
- Excellent interpersonal, organizational, and customer service skills.
- Familiarity with electronic medical health care record systems EPIC a PLUS!.
- Ability to handle a fast-paced environment and prioritize tasks based on importance
Apply today for immediate consideration
Meet Your Recruiter
![](https://cdn.haleymarketing.com/images/team-members/102269/thumbs/teammember_thumb_small2x_square-67A13BE9-903C-3741-A83E-32351A816E27.jpg)
Tara Guglietta
Recruiter, Healthcare Services
Tara Guglietta is a dedicated professional who has called Connecticut home for over a decade. She's a proud wife and a loving mother of three wonderful children. Tara's journey into the world of business and human resources began with a solid educational foundation.
Tara is a proud alumna of SUNY Brockport, where she earned her Bachelor's degree in Business Administration, with a minor in Mathematics. Her passion for business and analytics drove her academic pursuits, setting the stage for a successful career.
Upon graduation, Tara embarked on a fulfilling career in Human Resources and Recruiting, a field she's been committed to ever since. She has a wealth of experience in this domain, honing her skills and expertise with each passing year.
Since 2018, Tara has been an invaluable member of the J. Morrissey team, specializing in Healthcare Services. Her dedication and professionalism have made a significant impact on the company and the clients she serves.
Outside of her professional life, Tara's interests are diverse. She is a Certified Zumba Instructor and shares her passion for dance fitness by teaching two classes a week. Her commitment to staying active and promoting a healthy lifestyle shines through her Zumba instruction.
Interestingly, Tara's educational journey initially took her down a different path. She originally pursued a degree in Meteorology, demonstrating her curiosity about the natural world and the forces that govern it. While her career took a different turn, her love for learning and exploring new horizons remains a defining trait.
Tara Guglietta's story is one of dedication, versatility, and a lifelong commitment to personal and professional growth.