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Customer Service Support Specialist
Job Description
Job Posting: Manufacturing Customer Support Specialist
Location: New Haven County, Connecticut
Company Info: Industry-Leading B2B Product Manufacturing
Position Overview:
Our client, a leading B2B product manufacturing company, is seeking a dynamic and experienced Manufacturing Customer Support Specialist to join their collaborative team in New Haven County. This role offers the opportunity to make a significant impact on essential operations within a fast-paced environment. With unlimited growth and mentorship opportunities, this position is ideal for someone looking to advance their career in a supportive setting.
Key Responsibilities:
- Provide exceptional customer support in a manufacturing environment, addressing inquiries and resolving issues.
- Coordinate effectively between different departments to ensure smooth operations.
- Utilize various ERP and CRM platforms to manage customer information and support requests.
- Multi-task efficiently in a high-energy setting.
Requirements:
- 5+ years of high-volume customer service experience in a product manufacturing company is a MUST.
- Bachelor’s degree required.
- Proficient in Microsoft Office and CRM platforms; experience with J.D. Edwards is a plus.
- Strong ability to multi-task and prioritize in a fast-paced environment.
- Must be able to work fully on-site.
Compensation:
- Salary starting at $62,000+, commensurate with experience.
If you are a motivated professional looking to contribute to a thriving company and grow your career in manufacturing customer support, we invite you to apply!
INDA
Meet Your Recruiter
Abby Fioresi
Staffing Manager, Staffing Services Fairfield Office
Abby comes to J. Morrissey with an impressive recruitment background. After successfully launching a satellite branch as the only local employee for an east coast staffing company, she is looking for her next challenge. Abby brings a competitive nature to the J. Morrissey team and will be leading the charge on temporary staffing, running a full desk as part of our Fairfield team.
Abby was a D1 track and field athlete at Xavier University and represented her team at the Big East Conference. She graduated with a Bachelor’s Degree of Business Administration majoring in Marketing. She is originally from Chicago coming to Connecticut as her forever home.