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Help Desk Technician - Hybrid

Glastonbury, CT

Posted: 07/23/2025 Employment Type: Direct Hire Industry: Information Technology Job Number: 12494 Salary / Pay Rate : $55,000 - $60,000

Job Description


Help Desk Technician- Hybrid

Our client is an employee-owned, growing organization looking to add to their support team. This is a great chance to gain experience with a variety of technologies and learn from mid-senior level technicians in a collaborative environment.

Compensation, 55-60K + Bonus & Benefits 
Hybrid Position, Glastonbury, CT area 

Duties and Responsibilities:
  • Provide technical assistance with workstation and server hardware/software for clientele
  • Resolve issues for clients via phone or via remote support
  • Track customer issues and resolutions, escalating tickets to the appropriate level of support

Qualifications:
  • Previous experience in IT (2 years minimum)
  • Ability to work with and build relationships with Client base 
  • Strong troubleshooting and critical thinking skills
  • Prior experience troubleshooting Windows 10/8/7/Vista/ XP/ Windows Server 2016/2012/2008/2003
  • Positive and professional demeanor with strong communication skills
  • Familiar with OS Virtualization
  • MS Exchange 2016/2013/2010 troubleshooting
  • Prior exposure to Client/Server Anti-Virus solutions preferred
  • DNS, DHCP, LAN, WLAN and WIFI experience

INDI

Meet Your Recruiter

Chris Gamber
Manager, Information Technology Services

Chris Gamber is a driven professional and a 2020 graduate of Hartwick College. During his college years, he showcased his dedication and teamwork as a proud member of the Men's Lacrosse Team, instilling a strong sense of discipline and commitment.

Today, Chris stands at the forefront of J. Morrissey, where he has spent the last four years honing his expertise in Direct Hire and Contract IT placement. His focus extends to Mid-Career to Executive Level IT Professionals across a wide array of industries, including Infrastructure, Data Science, Software Development, IT Security, VCISO, Managed Services, Network Engineering, Management/Executive Level, and Business Intelligence.

When he's not immersed in the world of IT recruitment, Chris enjoys precious moments with his fiancé, sharing their time between their family's vacation homes in the picturesque locales of Rhode Island and Maine. These coastal getaways offer the perfect backdrop for creating lasting memories, especially during the tranquil Summer and vibrant Fall seasons.

Beyond his professional pursuits and scenic escapes, Chris embraces his love for leisure activities. He finds solace and excitement on the golf course, patiently casting his line while fishing, and unwinding at the picturesque Charlestown Beach in Rhode Island. These moments of relaxation add balance to his dynamic life.

With a passion for career success, a penchant for coastal living, and an appreciation for the simple joys of life, Chris Gamber embodies a well-rounded individual who thrives in both his personal and professional endeavors.

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About Glastonbury, CT

Ready to take your career to new heights in Glastonbury, Connecticut? This charming town nestled along the Connecticut River offers a picturesque backdrop for your next career move. Glastonbury boasts a vibrant arts scene with galleries like the "Art Guild of Glastonbury" and theaters such as "Glastonbury High School Performing Arts Center." Indulge in the local cuisine at popular spots like "Max Amore" or "Plan B Burger Bar," and immerse yourself in the region's rich history with landmarks like the historic "Welles-Shipman-Ward House" and the scenic "Glastonbury Riverfront Park." Discover why Glastonbury is not just a place to work, but a place to thrive. Explore our job listings in the area today!