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IT Field Support Technician
Job Description
Title: IT Field Support Technician
Location: 95% Travel with 90 minutes of Hartford
Pay: $65k-$70k plus mileage reimbursement
Are you looking for a role where every day brings new challenges, fresh environments, and the opportunity to work directly with clients? As an IT Field Support Technician, you’ll be the go-to problem solver for businesses within a 90 minute radius of our office. You’ll get hands-on with a wide range of technologies while building strong client relationships and sharpening your technical skills.
What You’ll Do:
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Travel to client sites and deliver face-to-face IT support.
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Configure, install, and troubleshoot:
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Windows PCs, hardware, and software
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Network gear (switches, routers, firewalls, wireless)
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Printers and other peripherals
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Servers, including Active Directory and related services
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Keep detailed documentation using the ConnectWise toolset.
Why This Role is Exciting:
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Every day is different — new sites, new challenges, and new technologies.
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You’ll gain hands-on experience across networks, servers, and end-user support.
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Direct client interaction means you’ll see the real impact of your work.
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Work in an environment where your problem-solving skills are valued and your growth is encouraged.
What We’re Looking For:
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Background in Windows systems, networking, and server administration.
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Strong troubleshooting ability and resourcefulness.
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Excellent communication and customer service skills.
Self-starter who thrives in independent, fast-paced work
INDI
Meet Your Recruiter
Conor Pepin
Senior Staffing Recruiter, Information Technology
Conor Pepin, a native of Windsor Locks, CT, currently calls West Hartford, CT, home. A proud alumnus of the University of Connecticut, Conor embarked on his professional journey in the dynamic realm of Baseball Operations with the Red Sox. However, his career took a turn into the staffing industry, where he has thrived ever since.
With over 6 years of valuable experience in staffing, Conor has contributed his expertise to diverse sectors, including healthcare, admin/clerical, and IT. In his latest role at J. Morrissey, Conor is dedicated to fortifying the contract IT segment of the business, extending support to clients across various industries in the CT/MA markets.
Beyond the professional sphere, Conor finds joy in spending time with his dog, Roscoe, during peaceful walks. An avid golfer, he embraces the challenges and rewards of the game. As the youngest among his three siblings, Conor brings a fresh perspective and unwavering enthusiasm to both his personal and professional pursuits.