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International Order Management Representative
42 Canal St. East Shelton, CT 06484 US
Job Description
Job Title: International Order Management Representative
Location: Shelton, CT
Schedule: Monday-Friday, 8:00 am - 5:00 pm
Type: Full-Time, Temp to Hire, Fully on-site.
Overview:
We are hiring an International Order Management Representative to manage sales orders and accounts for international territories, ensuring smooth delivery and top-tier customer satisfaction. This role involves coordinating with internal teams, managing logistics, handling documentation for export, and serving as a primary contact for assigned customer accounts.
Key Responsibilities:
- Process and track international orders, ensuring compliance and timely delivery.
- Coordinate with sales, distribution, and finance for seamless order processing.
- Communicate proactively with customers regarding order updates and resolve any issues.
- Partner with freight forwarders and customs brokers to arrange shipments.
- Maintain accurate order records and stay up-to-date on shipping regulations.
Qualifications:
- Associate’s Degree or equivalent experience.
- 1-2 years of customer service experience, preferably with international order management.
- Distribution experience.
- Proficient in Microsoft Office and ERP systems (Epicor preferred).
- Strong communication and problem-solving skills, with attention to detail.
INDA
Meet Your Recruiter
Abby Fioresi
Staffing Manager, Staffing Services Fairfield Office
Abby comes to J. Morrissey with an impressive recruitment background. After successfully launching a satellite branch as the only local employee for an east coast staffing company, she is looking for her next challenge. Abby brings a competitive nature to the J. Morrissey team and will be leading the charge on temporary staffing, running a full desk as part of our Fairfield team.
Abby was a D1 track and field athlete at Xavier University and represented her team at the Big East Conference. She graduated with a Bachelor’s Degree of Business Administration majoring in Marketing. She is originally from Chicago coming to Connecticut as her forever home.