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Level II Support Technician
Job Description
Level II Support Technician (Hybrid)
Our client is a top CT based Law Firm looking to add to their growing IT Support team. In this role you will work alongside other technicians working on issues related to firm hardware, software, and the network/server environment. Here you will also work closely with the broader IT team, gaining exposure to in depth networking and server related projects.
Salary range of 55-70K with a strong benefits package
Hybrid schedule, firm located in the Greater Hartford area
Duties and responsibilities:
- Take part in supporting and maintaining firm hardware, software, and ensure end user tickets are resolved in a timely manor
- Troubleshoot issues related to computers, workstations, network/ server connection, printers, VoIP systems, and WebEx
- Participate in migration to O365, working closely with the boarder IT team to ensure timely completion
- Manage and support Office 365 applications such as exchange Online, MS Teams and Dual Factor authentication for online applications
- Manage AD, creatin user groups, managing permissions, and creating/deactivating users
- Provide a high level of internal customer service, escalating issues when needed to the appropriate party
Qualifications:
- Minimum of three years of IT experience, with a proven track record of systems/hardware maintenance
- Desired certifications include, CompTIA A+, Network+, MSCA, MSCE
- Strong attention to detail and customer service
- Excellent written and verbal communication skills
Please send resumes to chrisg@jmorrissey.com
INDI
Meet Your Recruiter
Chris Gamber, III
Manager, Information Technology Services
Chris Gamber is a driven professional and a 2020 graduate of Hartwick College. During his college years, he showcased his dedication and teamwork as a proud member of the Men's Lacrosse Team, instilling a strong sense of discipline and commitment.
Today, Chris stands at the forefront of J. Morrissey, where he has spent the last four years honing his expertise in Direct Hire and Contract IT placement. His focus extends to Mid-Career to Executive Level IT Professionals across a wide array of industries, including Infrastructure, Data Science, Software Development, IT Security, VCISO, Managed Services, Network Engineering, Management/Executive Level, and Business Intelligence.
When he's not immersed in the world of IT recruitment, Chris enjoys precious moments with his fiancé, sharing their time between their family's vacation homes in the picturesque locales of Rhode Island and Maine. These coastal getaways offer the perfect backdrop for creating lasting memories, especially during the tranquil Summer and vibrant Fall seasons.
Beyond his professional pursuits and scenic escapes, Chris embraces his love for leisure activities. He finds solace and excitement on the golf course, patiently casting his line while fishing, and unwinding at the picturesque Charlestown Beach in Rhode Island. These moments of relaxation add balance to his dynamic life.
With a passion for career success, a penchant for coastal living, and an appreciation for the simple joys of life, Chris Gamber embodies a well-rounded individual who thrives in both his personal and professional endeavors.