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Level II Support Technician

Hartford, CT

Posted: 01/26/2023 Employment Type: Direct Hire Industry: Information Technology Job Number: 10016 Salary / Pay Rate : 55-70K

Job Description


Level II Support Technician (Hybrid)


Our client is a top CT based Law Firm looking to add to their growing IT Support team. In this role you will work alongside other technicians working on issues related to firm hardware, software, and the network/server environment. Here you will also work closely with the broader IT team, gaining exposure to in depth networking and server related projects.

Salary range of 55-70K with a strong benefits package

Hybrid schedule, firm located in the Greater Hartford area

Duties and responsibilities:
  • Take part in supporting and maintaining firm hardware, software, and ensure end user tickets are resolved in a timely manor
  • Troubleshoot issues related to computers, workstations, network/ server connection, printers, VoIP systems, and WebEx
  • Participate in migration to O365, working closely with the boarder IT team to ensure timely completion
  •  Manage and support Office 365 applications such as exchange Online, MS Teams and Dual Factor authentication for online applications
  • Manage AD, creatin user groups, managing permissions, and creating/deactivating users
  • Provide a high level of internal customer service, escalating issues when needed to the appropriate party

  • Minimum of three years of IT experience, with a proven track record of systems/hardware maintenance
  • Desired certifications include, CompTIA A+, Network+, MSCA, MSCE   
  • Strong attention to detail and customer service
  • Excellent written and verbal communication skills


Please send resumes to chrisg@jmorrissey.com




Meet Your Recruiter

Chris Gamber
Senior Recruiter, Information Technology

Chris Gamber Graduated from Hartwick College in Oneonta, New York with a Bachelor’s Degree of Business Administration and was a member of the Men’s Lacrosse Team. Chris has a passion to help IT professionals with their career goals has joined J Morrissey to  represent our Information Technology recruitment team for Direct Hire and contract placements.

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