Opportunity Starts Here
J. Morrissey & Company can help you find a job and achieve your goals.
Operations Specialist - Loan Servicing
Job Description
Operations Specialist
Location: Bloomfield, CT (On-Site)
Compensation: $55,000 - $70,000 annually, based on experience, plus bonus
Employment Type: Direct Hire
Position Overview
In partnership with a growing small business, we are seeking an Operations Specialist to oversee daily office operations while supporting the loan closing and servicing process. This role combines office management, administrative oversight, and customer-facing responsibilities, serving as a key point of contact for borrowers, inspectors, attorneys, title agents, and other stakeholders.
Responsibilities
- Manage day-to-day office operations and administrative functions.
- Coordinate and support construction loan closings and funding activities.
- Communicate with borrowers, inspectors, title agents, attorneys, and internal staff to ensure timely loan processing.
- Track loan documentation, closing requirements, and project milestones.
- Schedule inspections and follow up on outstanding items needed for funding and loan servicing.
- Maintain accurate records, files, and operational reports.Assist with vendor management, office supplies, and general office administration.
- Respond to customer inquiries and provide exceptional service throughout the loan lifecycle.
- Support process improvements and help ensure compliance with company policies and procedures.
Qualifications
- 3+ years of operations, office management, loan servicing, banking, lending, or related experience.
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to work effectively with customers, attorneys, inspectors, and other external partners.
- Proficiency with Microsoft Office, including
- Excel and Outlook.
- Experience in construction lending, lending, or banking is a plus.
Benefits
- Competitive salary based on experience.
- Comprehensive benefits package.
- Stable, growing organization with opportunities for long-term growth.
- Collaborative and professional work environment.
INDA
Meet Your Recruiter
Jake Anderson
Staffing Manager, Professional Services
Jake Anderson, the eldest of four siblings, hails from the charming town of Glastonbury, Connecticut, where he grew up in a bustling household of six, accompanied by two lively Boston Terriers. His journey through life has been marked by a combination of academic excellence, work ethic, and a deep passion for sports.
In 2021, Jake proudly earned his Bachelor of Science degree in Business-Human Resources, with a minor in Psychology, from Marist College in Poughkeepsie, New York. His dedication to academics was complemented by his commitment to hard work, as he spent summers during high school and college laboring at a local golf course, honing his skills and building valuable life experiences.
Jake's career took off in September 2021 when he embarked on a professional journey within the office support group. Here, he specializes in filling both temporary and permanent roles across a diverse range of fields, including administration, clerical work, human resources, accounting, and manufacturing. His innate ability to connect with people and find the perfect fit for each position has made him an invaluable asset in the world of staffing and recruitment.
Beyond his professional pursuits, Jake's heart beats for the Boston Red Sox, a testament to his unwavering loyalty to his team. He's not just a fan; he's a true "die-hard" Red Sox enthusiast who follows their every game and passionately supports them through thick and thin.
Jake's love for adventure and cultural exploration led him to study abroad in the enchanting city of Florence, Italy, for a semester. This experience broadened his horizons, allowing him to immerse himself in a rich tapestry of art, history, and cuisine.
Jake Anderson's story is one of dedication, academic achievement, and a deep-rooted passion for life's diverse experiences. As he continues to carve his path in the world of business and human resources, there's no doubt that his journey will be marked by success and unwavering enthusiasm for the pursuits that ignite his soul.