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Payment Specialist (Bilingual)

Glastonbury, CT

Posted: 11/22/2023 Employment Type: Temp Industry: Health Care Job Number: 11025

Job Description

Payment Specialist (Bilingual)

Work for a growing Full-function 3rd Party Administrator that processes payments for thousands of individuals nationally. These volume transactions are associated with healthcare benefits, and medical payments that include deductibles and co-payments for medical and pharmaceutical claims.

Monday through Friday: 11:30am - 8:00pm

Job Responsibilities:
  • Answer phones and respond to client inquiries related to payments made on their behalf to insurers or medical providers
  • Answer phones and respond to medical provider inquiries related to payments made or due to their office on their behalf of program clients.
  • Make outgoing calls to clients, medical providers, insurance companies or the like.
  • Identify research and resolve client issues.
  • Promote teamwork and service delivery success.
  • Insure contractual performance guarantees related to payment processing timeliness and accuracy are met.
  • Insure contractual performance guarantees related to various means of client communications are met (phone, email, mail etc.).
  • Process health and dental insurance premium payments for clients.
  • Process medical payments for client.

Required Skills:
  • Associate’s Degree preferred and or equivalent related experience.
  • Bilingual (Spanish) Strongly Preferred; with ability to speak, read and write.
  • Knowledge of Medical Insurance Practices
  • STRONG COMMUNICATION SKILLS–This is a highly interactive role . The chosen candidate will have experience with customer service, call center experience from an Insurance, billing or medical processing payment environment.
  • Technology and Computer Skills: Proficiency with all MS Office applications (Excel, Word, Outlook, etc.) Billing and Insurance Software

This role is in a very nice office building that is easy to access with Free onsite parking. 


Meet Your Recruiter

Tara Guglietta
Recruiter, Healthcare Staffing Services

Tara Guglietta is a dedicated professional who has called Connecticut home for over a decade. She's a proud wife and a loving mother of three wonderful children. Tara's journey into the world of business and human resources began with a solid educational foundation.

Tara is a proud alumna of SUNY Brockport, where she earned her Bachelor's degree in Business Administration, with a minor in Mathematics. Her passion for business and analytics drove her academic pursuits, setting the stage for a successful career.

Upon graduation, Tara embarked on a fulfilling career in Human Resources and Recruiting, a field she's been committed to ever since. She has a wealth of experience in this domain, honing her skills and expertise with each passing year.

Since 2018, Tara has been an invaluable member of the J. Morrissey team, specializing in Healthcare Services. Her dedication and professionalism have made a significant impact on the company and the clients she serves.

Outside of her professional life, Tara's interests are diverse. She is a Certified Zumba Instructor and shares her passion for dance fitness by teaching two classes a week. Her commitment to staying active and promoting a healthy lifestyle shines through her Zumba instruction.

Interestingly, Tara's educational journey initially took her down a different path. She originally pursued a degree in Meteorology, demonstrating her curiosity about the natural world and the forces that govern it. While her career took a different turn, her love for learning and exploring new horizons remains a defining trait.

Tara Guglietta's story is one of dedication, versatility, and a lifelong commitment to personal and professional growth.

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