Opportunity Starts Here

J. Morrissey & Company can help you find a job and achieve your goals.

Posted: 03/27/2026 Employment Type: Direct Hire Industry: Professional Services Job Number: 10999 Salary / Pay Rate : 60,000 to 70,000

Job Description

Job Posting: Manufacturing Customer Support Specialist

Location: New Haven County, Connecticut
Company Info: Industry-Leading B2B Product Manufacturing

Position Overview:

Opportunity to work with one of the best manufacturing firms in New Haven County! Our client is a bleeding edge manufacturing firm that puts their focus on PEOPLE & PRODUCTS! Due to expansion they are looking for a dynamic and experienced Manufacturing Customer Support Specialist to join their collaborative team in New Haven County. This role offers the opportunity to make a significant impact on essential operations within a fast-paced environment. With unlimited growth and mentorship opportunities, this position is ideal for someone looking to advance their career in a supportive setting.

Key Responsibilities:

Provide exceptional customer support in a manufacturing environment, addressing inquiries and resolving issues.
Coordinate effectively between different departments to ensure smooth operations.
Utilize various ERP and CRM platforms to manage customer information and support requests.
Multi-task efficiently in a high-energy setting.

Requirements:

5+ years of high-volume customer service experience in a product manufacturing company is a MUST.
Bachelor’s degree required.
Proficient in Microsoft Office and CRM platforms
Strong ability to multi-task and prioritize in a fast-paced environment.
Must be able to work fully on-site.

Compensation:

Salary $60k to 70k commensurate with experience.

If you are a motivated professional looking to contribute to a thriving company and grow your career in manufacturing customer support, we invite you to apply!

INDA

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Leslie McIntyre - Tavella

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About New Haven, CT

Ready to launch your career in the vibrant area around New Haven, Connecticut? Explore a plethora of exciting job opportunities in this bustling hub of innovation and culture. Boasting renowned landmarks like Yale University, the historic Shubert Theatre, and the stunning New Haven Green, this region offers a perfect blend of urban charm and natural beauty. With a thriving arts scene, delectable cuisines like the classic New Haven-style pizza, and an array of outdoor recreation options at East Rock Park and Long Wharf, this area is a haven for career growth and work-life balance. Join us in discovering the endless possibilities that await your professional journey in this enchanting corner of the Constitution State.

Testimonials

For a hiring manager, the recruiting cycle can be daunting you never know what you can expect from a candidate pool. From the beginning, Jake/J. Morrissey has been incredibly professional and helpful. They took the time to understand our department and the type of candidates we wanted to engage and ultimately onboard. I am impressed with the agency s consistency in responsiveness and matching us with candidates with impressive skill sets. I am very happy with the candidates that we ve selected via J. Morrissey and ultimately chose to bring on full-time. Even after candidates are placed, I appreciate that Jake still follows up with me to ensure everything is going smoothly and all stakeholders are happy. Overall, my experience has been outstanding. J. Morrissey makes the staffing process less stressful and more efficient, and I highly recommend their services to anyone seeking professional, capable candidates.

Layla Nayar, Yale University Physics Department:

Absolutely enjoyed my time with J Morrisey. I worked one on one with Ally (a healthcare staffing specialist), and she was nothing less than excellent. I m very appreciative to have been a part of them.

Emily, A temporary associate placed as a medical assistant at a heart and vascular specialty medical office

Katrina was awesome at helping me find a job. She did an excellent job placing me and I am very pleased.

Connie, a temporary associate working as a medical receptionist for a cardiology office in Windham, Connecticut

Amazing company. Truly blessed to have worked with Katrina. Her communication is awesome. The whole staff was great!

A J. Morrissey temporary associate placed as a medical assistant at a primary care office at a large CT health system

It has been such a great experience working with Katrina Lazerow. She has been so attentive to my needs, moves really quickly, and made my transition back into work very pleasurable. I literally have never felt like I was waiting for a response. Thanks so much, Katrina. You have been nothing short of remarkable.

A satisfied J. Morrissey Recruiting and Staffing temporary associate placed in a healthcare environment

It has been a pleasure for me to meet Katrina Lazerow. She’s very diligent in what she does, and very professional. Katrina and J. Morrisey have been of great help to the community in general. I’m very grateful for the support you have given me. I’m happy and satisfied.

Vivian, a J. Morrissey temporary associate currently working with us as a phlebotomist at a healthcare facility in Connecticut

They contacted me immediately after I sent in my application. Katrina who worked with me was awesome and had wonderful communication! She, as well as the rest of the team, was wonderful.

Mike, a J. Morrissey temporary associate placed as a medical receptionist in the cardiology scheduling call center at a Connecticut healthcare medical group

I had the opportunity to work with this company and it was such a pleasure. Everyone is always so kind and helpful and I couldn t be happier. They respond so quickly and are on top of everything.

A temporary associate placed as a medical receptionist working at the front desk of a nationally ranked dental program in Connecticut

I was looking for a job quickly due to an assignment I was working on ending. I applied on indeed for about a week, got a phone call from J. Morrissey within minutes of applying, literally MINUTES! Katrina was amazing every step of the way! She made sure things went smooth with my hiring process, pushed me into my orientation hours before it would start the following morning, and gave me step-by-step directions on how to start my first day! I wasn t unemployed for a full week before I was working again! I HIGHLY RECOMMEND!

Denisha, A J. Morrissey temporary associate who landed a permanent position at a nationally ranked dental program in Connecticut

Thank you, Sue, for always keeping me up-to-date on my timesheets. It was great working with you. Truly, thank you for everything. It was an honor representing J. Morrissey. I have worked for several different agencies in the past, but never as professional as J. Morrissey. I want to also specially thank Jessica for reaching out to me, and offering me the temporary position at my current job. Thank you (J. Morrissey) for giving me the opportunity. Very much appreciated.

A Temporary Associate’s Positive Experience With Our Team

Your Success is Our Priority

Opportunity Starts Here

Customer Service Support Specialist

Job Description

Meet Your Recruiter

Leslie McIntyre - Tavella

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