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Receptionist/Client Services Specialist

Somers, CT

Posted: 05/17/2024 Employment Type: Temp to Hire Industry: Professional Services Job Number: 11478

Job Description

Receptionist/Client Services Specialist (Temp to Hire)

The first point of contact for clients needing assistance with their insurance and its services.
  • Manage client inquiries by phone, email, online, or in person
  • Builds a positive client relationship through collaboration and trust
  • Provides clients with their coverage features and guidance on procedures.
  • Processes claims and reimbursements on behalf of the client
  • Updates and maintains the client CSR database
  • Expedites service challenges to the appropriate manager/insurance contact
  • Schedules appointments for senior advisors and president
  • Other tasks and projects assigned by CRM

Technical and Soft Skills
  • Adaptability and emotional intelligence
  • Microsoft office
  • Able to balance workload through multi-tasking, prioritizing,
  • Attention to detail
  • Verbal and written communication skills
  • Web based research and CSR cloud-based system
  • Telephone etiquette


Meet Your Recruiter

Colin Paterson
Vice President, Accounting & Finance and Professional Services

Colin Paterson's journey from Central Connecticut State University to the world of recruiting is a testament to his determination to follow in his father's footsteps in the business world. With a strong competitive spirit cultivated through years of playing sports and a natural talent for building relationships, Colin seamlessly transitioned into the staffing industry.

With over 12 years of experience spanning diverse industries, including accounting/finance, administrative support, manufacturing/engineering/supply chain, and human resources, Colin has honed his expertise in connecting the right talent with the right opportunities.

In March 2017, Colin embarked on his career with J. Morrissey, and his dedication and strategic thinking quickly propelled him to the role of Vice President of Accounting/Finance and Administrative Support Group. In this capacity, he continues to make a significant impact, shaping the future of the company.

Beyond his professional pursuits, Colin is an avid traveler with a passion for exploring new places and cultures. While he may have come to terms with the fact that his aspirations of becoming a professional golfer will remain a hobby, his commitment to excellence and continuous growth remain unwavering.

Colin Paterson's story is a testament to the power of determination, competitive spirit, and building strong relationships to succeed in the business world.

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About Somers, CT

Ready to discover exciting career opportunities in Somers, Connecticut? Nestled in the picturesque landscape of northern Connecticut, Somers offers job seekers a charming blend of small-town charm and big-city amenities. With its proximity to Bradley International Airport, Hartford, and Springfield, MA, this area provides easy access to a wide range of cultural attractions, including the stunning Somers Mountain Range and the unique blend of colonial and modern architecture. Enjoy exploring local art galleries, catching a show at the historic Pinney Hall, or sampling delicious New England cuisine at one of Somers' quaint eateries. Embrace the vibrant community spirit and endless growth possibilities that Somers has to offer. Browse our job listings today and embark on a career journey in this enchanting part of the Nutmeg State.