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Senior Vice President

Springfield, MA

Posted: 05/03/2024 Employment Type: Direct Hire Job Number: 11476

Job Description

Direct hire Senior Vice President

Responsibilities include:
• Develop and implement strategic plans for the Housing Support Services department that effectively serves clients, funding sources, internal customers, and communities; proactively contribute to efforts that affect local, state, and federal policy to enhance success of programs
• Direct, implement and manage the department’s organizational design, structure, goals and action plans, proposal/grant writing, and policy and procedure development
• Direct and monitor the production of timely and accurate reporting of program services and productivity to ensure compliance with contractual obligations, funding source(s), and organizational requirements for effective decision-making • Collaborate on budget planning, and monitor fiscal performance of all department programs
• Design and implement internal systems for quality assurance and effectiveness that identify, quantify, and measure customer satisfaction, program goals and objectives; oversee the managers in the development of program modifications that address identified areas of improvement
• Initiate and maintain effective relationships with existing and potential funding sources, local, state and federal officials, and agencies to ensure sufficient collaboration and support for programs and services
• Proactively identify and inform leadership of any issues that may adversely affect programs, funding, clients, or the organization
• Establish and maintain strong, collaborative relationships with staff (including across departments), funding sources, constituents, and stakeholders
• Remain current with the trends and developments in program design and funding within the field of affordable housing Supervisory responsibilities include:
• Evaluate and provide timely feedback to staff on performance-related matters; assess staff members’ strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills
• Set effective and achievable training plans for new staff members; evaluate and make process improvements based on feedback
• Hire new/replacement staff in an efficient and equitable manner, following recruiting process guidelines
• Provide proper support and mentoring to supervisory-level employees to ensure they take ownership of their own hiring needs
• Those directly and indirectly supervised will include the Vice President, Housing Support Services, program directors and managers, program staff, interns, and vendors/contractors

Requirements include:

• 7 years' progressively responsible senior level management experience, preferably in a nonprofit setting; a combination of experience plus a Bachelor's degree may be a substitute
• Excellent communication skills, both verbal and written, with the capacity to relate to diverse communities in an inclusive manner, including through active listening
• Ability to lead and mentor supervisors to develop and stay current on effective management skills that ensure staff accountability
• Proficient in Microsoft Suite (including Excel), databases, and organizational/analysis-related applications, and comfort learning new technologies
• Experience developing trainings and systems that serve to build efficient programs and increase staff’s knowledge and commitment
• Ability to manage complex budgets with multiple funding streams
• Bilingual (English/Spanish) verbal and written skills preferred, but not required



Meet Your Recruiter

Melissa Cartier
Director of Staffing Services Springfield Office

Melissa is based in our West Springfield location and has been with J. Morrissey for over 8 years. With 18 years in the industry, including career services and counseling experience, Melissa is a specialist in both Healthcare and Office Services - working with large and small companies in the Western Mass area.

Melissa started her career as a Certified Medical Assistant, which provided her with valuable insights into the Healthcare Industry, helping to form strong connections with clients and candidates. Prior to joining J. Morrissey, Melissa was the Director of Career Services at Premier Education Group, where she performed various career development functions and achieved company benchmark placement rates.
Melissa has 3 beautiful Golden Retrievers, Callah, Cooper and Miracle. She enjoys spending time at the beach, cruising and watching amazing sunsets whenever she can.

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About Springfield, MA

Unlock your potential in the vibrant job market around Springfield, Massachusetts! Nestled in the picturesque Pioneer Valley, this area offers boundless opportunities for career growth and personal enrichment. From the stunning views of Mount Tom to the vibrant arts scene in Northampton, there's something for everyone in this region. Discover the eclectic cuisine of Worcester, catch a show at the iconic Calvin Theatre, or cheer on the Springfield Thunderbirds at the MassMutual Center. Consider making Springfield your professional home and embrace the unique culture and charm that sets this area apart from the rest. Explore our job listings today and take the first step towards an exciting career in this enchanting region!