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Temporary Receptionist/Client Services Rep
Somers, CT 06071 US
Job Description
$17-18/ hr, depending on experience
30-37.5 hrs/ week
In partnership with a longstanding and reputable client of ours, we are looking to hire a Receptionist that is comfortable handling a high volume of calls from clients. The ideal candidate has experience working in the professional service industry and carries a welcoming and professional phone presence.
Responsibilities
- Respond to client inquiries via phone, email, and in person
- Establish and maintain a positive relationship with clients through clear and prompt communication
- Provide clients with information on their insurance coverage
- Process claims and reimbursements for the client
- Manage client inquiries by phone, email, online, or in person
- Update CRM database accurately
- Escalate service issues to managers when needed
- Heavy scheduling of appointments for advisors and clients
- Administrative projects
- Other responsibilities as needed
- Microsoft office
- Ability to balance workload through multi-tasking and prioritizing
- Verbal and written communication skills
- Telephone etiquette
- Communication
- Customer service
INDA
Meet Your Recruiter
Jake Anderson
Recruiter, Office Support Group
Jake Anderson joined our Firm as an Associate Recruiter and works directly in our Office Support Group as well as our Accounting and Finance Group, focusing on both Contract and Direct Hire placement.
Prior to joining J. Morrissey, Jake worked at Glastonbury Hills Country Club, where he used his strong work ethic and passion for building relationships to develop his skills in communication and customer service. Jake is excited to be involved with a company that enables him to assist other people in finding their passions.
Jake is a 2021 graduate from Marist College in Poughkeepsie, New York, where he graduated with a Bachelor of Science degree in Business Administration and a concentration in Human Resources as well as a minor in Psychology.